Reviews for KEY SOLUTIONS MORTGAGES, WESTON-SUPER-MARE
5/5 from Claira
3 years ago
3 years ago
This is my second time using Key Solutions. This time I had Ryan Pipkin- he was absoultely brilliant. He sorted my mortage in a matter of days and was constantly on hand for me. Thanks so much Ryan for all your help.
You are a credit to your team!!
Claira Evans
5/5 from Tunde
3 years ago
3 years ago
Excellent service, very professional mortgage advice and support throughout the whole process. Very fast turnaround time and always available for any questions. I could not recommend this firm more!!!
Huge thank you to Ben Dawkins for all the time he dedicated to us and continues to support with helpful tips and recommendations as first time buyers. He would spend hours on the phone with us to make sure everything is understood, all questions are answered and puts us at ease. Our application was prepared, submitted and approved in two days! This is mortgage advisory service for life! We are certainly feeling looked after. Highly recommend!!!
5/5 from Josh
3 years ago
3 years ago
Amazing company. The people are always so helpful. Have used them on our first house and further advice and have always been friendly and professional.
Highly recommended by me!
5/5 from Lucy
3 years ago
3 years ago
Where to start?! We used Key Solutions based on an online recommendation, and were led to Ben Dawkins. I am so pleased we went with Key Solutions, and hand on heart, I cannot recommend Ben enough.
He has been absolutely brilliant throughout. Putting us at ease along the rocky ride of our first house purchase, explaining anything we want or need to know in as much detail as we'd like, cutting through the jargon and keeping us on track. Sitting here now, I'm honestly not sure we could've done it without him.
He's worth his wait in gold.
Ben is so approachable and easy to communicate with, whilst responding promptly and clearly knowing his industry extremely well.
You can tell Ben loves his job, it shows.
Thank you SO much Ben. Incredibly grateful for all of your help!
5/5 from Adelaide
3 years ago
3 years ago
I have used Key Solutions on 3 separate occasions now. Most recently being a complicated situation where my fixed rate mortgage was up for renewal at the same time I was trying to sell my house and buy a new one. Max was incredibly helpful with his advice especially in the current tumultuous market. He set up a remortgage on my old house with no early repayment fees so that I wouldn't be paying extortionate monthly repayments on my expired fixed rate while the selling and buying process was ongoing - especially helpful as this process ended up taking 2 months longer than we had expected thanks to solicitor errors - and his advice on when to apply for the mortgage on the new house ended up saving me almost £500 per month on repayments which I was thrilled with. He was thorough and transparent with what my options were and how much they would cost me and helped me weigh up the pros and cons to make my decisions. When I had issues with my solicitor not replying to emails or calls, he dealt with the situation immediately and got my case transferred to a new team within the week. He was a source of reassurance when issues inevitably arose throughout the whole process. I would never go without the help of Key Solutions and they will always be my first choice for help in the future.
5/5 from Nina-Jade
3 years ago
3 years ago
Brilliant firm. I’ve worked with Sarah Robson on two separate occasions, on a mortgage and a remortgage and she’s been faultless on both. They’re so thorough and really take their time to ensure the process goes smoothly along with getting the best deal they can for you. I can’t sing Sarah’s praises enough and I look forward to continue to work with them in future years to come.
5/5 from Tom
3 years ago
3 years ago
Used Key Solutions several times and will continue to use them in the future. Always so professional and sort everything for you. Max has been my contact this time and he's amazing at sorting and going through everything with me
5/5 from Lucy
3 years ago
3 years ago
We have used Key Solutions several times and Victoria has always been professional, efficient and extremely good at communication. She goes out of her way to provide an excellent customer service, thank you! We would highly recommend Key Solutions.
5/5 from Ugras
4 years ago
4 years ago
I used Key Solutions for my mortgage renewal for the second time, and they were again as fantastic as the first one. Victoria was very helpful and patient with me. My requirements changed 4-5 times over the course of 4 months, she always listened to me, stayed polite and professional, and managed to adapt herself to my constantly changing requirements. At the end she managed to find the perfect deal for me.
Victoria is a highly knowledgeable, financially sound person with great customer management skills. Thank you very much Key Solutions and Victoria for your support with my mortgage renewal.
5/5 from Emma
4 years ago
4 years ago
This was our second time using Key Solutions as our mortgage broker and we were not disappointed. Their customer service is outstanding, with everyone we spoke to being very friendly and personable. As first time sellers we had lots of questions and never felt like anything was too much trouble. I would recommend Key Solutions to anyone (and often do!) who is in need of mortgage guidance. Thank you for making the process as easy as possible for us.